From missed call to booked job, without interrupting your day.
Here's exactly what happens between the moment a customer calls your business and the moment a new job shows up on your calendar, step by step.
Your number stays exactly the same.
There's no new number to give out, no hardware to plug in, and nothing for your office staff to learn. We connect FieldMate directly to the number you're already using.
- We connect to the number already on your trucks, website, and business cards
- No hardware, no new SIM card, nothing to install
- Connecting your number takes about 10 minutes. We handle the remaining setup and testing with you before launch.
- You choose when FieldMate handles missed calls, during business hours, after-hours, or both.
FieldMate responds within seconds.
The customer gets a reply that feels like it came from your office. It introduces itself, asks the right questions, and figures out what the customer actually needs.
- Instant reply using your business name, not a generic bot greeting
- Asks what's wrong, where, and how urgent it is
- Offers real appointment times, not a generic "we'll call you back"
- Knows exactly when to bring you in instead of guessing
You know what happens next.
Once the customer is qualified, booked, or needs personal attention, FieldMate makes sure your team has the information they need.
- Synced to your existing calendar or field service tool
- Notification includes the job type, time, and address
- Job details are organized and ready when you need them
- Available during busy hours, after hours, and anytime you cannot pick up
Address: 118 Maple St.
Reason: Kitchen sink leak
Why: Asking about a bundle discount
Not every conversation is a simple booking.
Pricing negotiations, complaints, or anything outside the script get flagged and sent straight to you with the full conversation attached. FieldMate knows when to bring you in.
Simple setup, handled with you.
Things people usually ask.
Do I need to change my business phone number?
No. FieldMate connects to the number you're already using on your trucks, website, and business cards. Customers never see or need a new number.
Do I have to install an app or log into a dashboard?
No app or dashboard is required for day-to-day use. Job notifications come straight to your phone, and you can reply from your own messages app.
What happens if FieldMate can't answer something?
Anything outside a normal conversation, like pricing negotiations or complaints, gets flagged and sent straight to you with the full conversation attached, so you can jump in.
Does it work with the calendar or software I already use?
FieldMate can connect with your existing scheduling workflow so appointments fit into the way your business already operates.
How long does setup actually take?
Connecting your number takes about 10 minutes. After that, we configure your business details, test the system, and complete onboarding with you before launch.
Do I have to manage FieldMate after setup?
No. Once your system is configured, FieldMate runs in the background and handles missed opportunities automatically. We manage the setup so you can focus on your customers and your work.
Will customers know they are talking to an automated system?
FieldMate handles routine conversations using your business information and communication style. When a customer needs a person, your team is alerted with the conversation details so you can step in.
See how FieldMate works
for your business.
See how FieldMate connects to your existing number and helps recover missed opportunities without adding another system for your team to manage.
Book Your Demo